POS basics
What is a restaurant POS system and what should it do?
A restaurant POS system should do more than take payments. It should help the restaurant take orders, run the kitchen, understand sales, and bring customers back.
At the basic level, a POS records sales and accepts payments. In a restaurant, the system also needs to handle menu items, modifiers, order status, kitchen workflow, receipts, drawers, taxes, discounts, and reporting.
A modern restaurant POS should connect front counter and kitchen.
When an order is placed, the kitchen should know what to make. Staff should be able to update order status, manage tickets, and avoid confusion during rushes.
It should support direct online ordering.
Restaurants should not need one system for in-store orders and a separate disconnected flow for online orders. The better setup is one operating system that sees both.
It should help owners make decisions.
Good reporting helps owners see what sold, when sales happened, which items are moving, how direct online ordering is growing, and where operations are slowing down.
FAQ
Common questions
What does POS mean in a restaurant?
POS means point of sale. In a restaurant, it is the system used to enter orders, take payments, send tickets to the kitchen, manage receipts, and track sales.
What features should a restaurant POS have?
A restaurant POS should support ordering, payments, modifiers, kitchen workflow, order status, receipts, discounts, taxes, reporting, and ideally online ordering and rewards.
Should online orders connect to the POS?
Yes. Online orders should connect to the restaurant workflow so staff can manage orders, kitchen status, receipts, and reporting without using disconnected systems.
Where TableX fits
TableX is built as restaurant infrastructure: POS, kitchen display workflow, direct ordering, customer app, rewards, receipts, and reporting connected around the restaurant's brand.
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